Life insurance plans are sold by both insurance companies and brokers; however many buyers prefer to purchase plans from life insurance brokers due to the discounts offered. Brokers in Australia not only offer discounts from group insurance but also for families and reward points or loyalty points for certain policies.
These days, it is not only possible to purchase these plans via the phone but also online through secure websites. However, before buying a life insurance plan from a broker, it is important to understand how to choose the right broker in order to get maximum value for your money.
Desirable Qualities of Life Insurance Brokers
Good brokers have certain desirable qualities and some of these qualities are listed below.
- Online Quotes and Estimates
- Customer Service Options
- Secure Payments
Online Quotes and Estimates
Online quotes and instant online estimates allow you to understand how much you will have to pay and the benefits you will get. Brokers offer online quotes and instant estimates on their website. In addition to offering online quotes and instant estimates, many brokers also offer a life insurance calculator through which you can get information such as the right amount of insurance you should purchase.
To use a life insurance calculator, you will be asked to input some information such as your earnings, your liabilities, your assets and depending on the information entered; the calculator will determine an insured amount that is suitable for you.
Customer Service Options
Good brokers offer many customer service options that include live chat, phone, fax and email. The live chat option is usually offered during office hours, however other options may be offered 24 hours 7 days a week. Normally emails are answered within 24 – 48 hours, usually sooner.
Some brokers may also offer free consultation to you before you purchase a policy and a few insurance agents may offer assistance after you purchase a plan and need additional information. Grief counselling is usually offered directly by certain insurance companies irrespective of from whom you buy the policy and how much you pay.
Good life insurance brokers ensure that the payment you make is processed through a secure payment page. Good brokers also ensure that your payment details along with contact details are not leaked hence the payment page begins with https which indicates a secure page. Additional security measurements such as encrypted servers may be used to ensure your safety.
There are many life insurance brokers you can select from; however before selecting an agent to purchase life insurance from, it is important to consider these factors along with your own needs. A few life insurance agents in Australia may also offer additional convenience service such as taking blood for tests from your home or office when required. Other life insurance agents may offer other convenience service such as policies that do not offer any tests.